Hi, I'm Mike Mankin, a product designer based in Dallas, Texas.
Hi, I'm Mike Mankin, a product designer based in Dallas, Texas.
15+ years of CX/UX/UI experience in SaaS, B2B & B2C eCommerce & Advanced Design Systems
15+ years of CX/UX/UI experience in SaaS, B2B & B2C eCommerce & Advanced Design Systems
15+ years of CX/UX/UI experience in SaaS, B2B & B2C eCommerce & Advanced Design Systems
Recent work
Recent work
Design Approach
Discovery
Discovery
The UX discovery phase is a crucial early stage in the product design process that helps ensure a product meets user needs and is successful. According to the Nielsen Norman Group, performing a discovery phase can reduce the risk of failure by 75% and increase the chance of success by 59%.
The UX discovery phase is a crucial early stage in the product design process that helps ensure a product meets user needs and is successful. According to the Nielsen Norman Group, performing a discovery phase can reduce the risk of failure by 75% and increase the chance of success by 59%.
Product design
Product design
“I'm watching you, Wazowski. Always watching. Always.” Roz from Monsters, Inc. must have been a product designer because that's what we do. As a product partner, monitoring the end-to-end customer journey reveals opportunities for improvement that benefit both the customer and the business. A customer's engagement and retention increase when pain points are removed and improvement is constant.
“I'm watching you, Wazowski. Always watching. Always.” Roz from Monsters, Inc. must have been a product designer because that's what we do. As a product partner, monitoring the end-to-end customer journey reveals opportunities for improvement that benefit both the customer and the business. A customer's engagement and retention increase when pain points are removed and improvement is constant.
No-code prototyping
No-code prototyping
Using tools such as Figma and Framer, I can quickly deliver concepts for user testing – at various levels of fidelity – expediting the validation of design solutions.
Using tools such as Figma and Framer, I can quickly deliver concepts for user testing – at various levels of fidelity – expediting the validation of design solutions.
Customer Journeys
Cross-functional
Design systems
Icon design
Branding
Motion design
Testimonials
Lindsay K.
Product Designer, Amira Learning
With Mike as my manager I felt empowered to express my ideas and encouraged to lead workshops as he created an accepting, respectful environment where all team member's ideas were valued. His positive mindset and trust in our team was motivating and kept stress at bay.
Lindsay K.
Product Designer, Amira Learning
With Mike as my manager I felt empowered to express my ideas and encouraged to lead workshops as he created an accepting, respectful environment where all team member's ideas were valued. His positive mindset and trust in our team was motivating and kept stress at bay.
Lindsay K.
Product Designer, Amira Learning
With Mike as my manager I felt empowered to express my ideas and encouraged to lead workshops as he created an accepting, respectful environment where all team member's ideas were valued. His positive mindset and trust in our team was motivating and kept stress at bay.
Nick M.
Product Designer, DreamTrips
Working with Mike over the past 2 years has been one of the best experiences of my life. He motivated and encouraged me more than anyone I've ever known. Mike single handedly led one of the biggest projects that I've ever been a part of.. and did it with the utmost professionalism. His alignment with business, product, and engineering produced great results and continues to do so. It was a true privilege to work with Mike and can't wait to cross paths again.
Nick M.
Product Designer, DreamTrips
Working with Mike over the past 2 years has been one of the best experiences of my life. He motivated and encouraged me more than anyone I've ever known. Mike single handedly led one of the biggest projects that I've ever been a part of.. and did it with the utmost professionalism. His alignment with business, product, and engineering produced great results and continues to do so. It was a true privilege to work with Mike and can't wait to cross paths again.
Nick M.
Product Designer, DreamTrips
Working with Mike over the past 2 years has been one of the best experiences of my life. He motivated and encouraged me more than anyone I've ever known. Mike single handedly led one of the biggest projects that I've ever been a part of.. and did it with the utmost professionalism. His alignment with business, product, and engineering produced great results and continues to do so. It was a true privilege to work with Mike and can't wait to cross paths again.
Mia L.
Principal Researcher, RealPage
I've had the pleasure of working closely with Mike, an experienced design leader with a deep commitment to customer satisfaction. Mike's approach to design is rooted in empathy—he believes in understanding the customer's perspective by immersing himself in their experience. … Mike excels in inspiring his teams to deliver high-quality work while maintaining an enjoyable work environment. His expertise in design processes, workshops, and facilitation, combined with his collaborative nature, fosters innovation within cross-functional teams. Mike's proficiency in A/B testing and guiding design through validation processes demonstrates his dedication to delivering top-notch user experiences.
Mia L.
Principal Researcher, RealPage
I've had the pleasure of working closely with Mike, an experienced design leader with a deep commitment to customer satisfaction. Mike's approach to design is rooted in empathy—he believes in understanding the customer's perspective by immersing himself in their experience. … Mike excels in inspiring his teams to deliver high-quality work while maintaining an enjoyable work environment. His expertise in design processes, workshops, and facilitation, combined with his collaborative nature, fosters innovation within cross-functional teams. Mike's proficiency in A/B testing and guiding design through validation processes demonstrates his dedication to delivering top-notch user experiences.
Mia L.
Principal Researcher, RealPage
I've had the pleasure of working closely with Mike, an experienced design leader with a deep commitment to customer satisfaction. Mike's approach to design is rooted in empathy—he believes in understanding the customer's perspective by immersing himself in their experience. … Mike excels in inspiring his teams to deliver high-quality work while maintaining an enjoyable work environment. His expertise in design processes, workshops, and facilitation, combined with his collaborative nature, fosters innovation within cross-functional teams. Mike's proficiency in A/B testing and guiding design through validation processes demonstrates his dedication to delivering top-notch user experiences.
Joe B.
Product Designer, DreamTrips
Some leaders you follow because of their position in the company others you follow because you genuinely respect their honesty, attitude, dedication and moral character. Mike is the latter. ... He constantly challenged us to consider multiple solutions to a particular design problem. He was never too busy to assist whether it was a quick white boarding session or bringing a group of us together to gain clarity on a particular requirement.
Joe B.
Product Designer, DreamTrips
Some leaders you follow because of their position in the company others you follow because you genuinely respect their honesty, attitude, dedication and moral character. Mike is the latter. ... He constantly challenged us to consider multiple solutions to a particular design problem. He was never too busy to assist whether it was a quick white boarding session or bringing a group of us together to gain clarity on a particular requirement.
Brian W.
Product Designer, RealPage
I see on a daily basis how lucky we are to have him on our team. He's always asking the right questions and helping us all to continue our UX education. He's constantly busy because every team knows the quality of work he delivers and they want him on their projects. He's never complacent with the way things are and wants to push the boundaries of UX. There are only a few people we all have full confidence in him and know he will always deliver his best.
Brian W.
Product Designer, RealPage
I see on a daily basis how lucky we are to have him on our team. He's always asking the right questions and helping us all to continue our UX education. He's constantly busy because every team knows the quality of work he delivers and they want him on their projects. He's never complacent with the way things are and wants to push the boundaries of UX. There are only a few people we all have full confidence in him and know he will always deliver his best.
Joe B.
Product Designer, DreamTrips
Some leaders you follow because of their position in the company others you follow because you genuinely respect their honesty, attitude, dedication and moral character. Mike is the latter. ... He constantly challenged us to consider multiple solutions to a particular design problem. He was never too busy to assist whether it was a quick white boarding session or bringing a group of us together to gain clarity on a particular requirement.
Brian W.
Product Designer, RealPage
I see on a daily basis how lucky we are to have him on our team. He's always asking the right questions and helping us all to continue our UX education. He's constantly busy because every team knows the quality of work he delivers and they want him on their projects. He's never complacent with the way things are and wants to push the boundaries of UX. There are only a few people we all have full confidence in him and know he will always deliver his best.
